The LGCA investigates all complaints about alleged issues related to liquor, gaming and cannabis.

If you want to make a complaint, please provide as much information as possible. This includes details such as the name of the organization or business, the time and date the alleged incident or irregularity took place, any relevant documents, and the names of people involved. All information that you provide will be kept confidential and your name will be kept anonymous unless you give us your permission to provide it to the licensee. You must make your complaint within 30 days of when the alleged incident or irregularity took place.

The LGCA is authorized to mediate disputes that arise between customers and licensees. You may contact the LGCA if you want to have such a dispute investigated and to have us try to mediate a settlement. You must let us know about the dispute within 30 days of when it took place.

Click here to submit a complaint or question about:

  • the operation of a licensed business
  • the operation of a gaming activity or event
  • an alleged unlicensed liquor or cannabis business
  • an alleged unlicensed gaming activity or event

You can also contact our Inspections Department at 204-927-5300 or toll-free 1-800-782-0363 to submit a complaint or question.