If you have questions or concerns, please contact us.
Why is my establishment age-restricted when it wasn’t before?
The age-restricted category is assigned to those licence holders whose business is primarily liquor service and/or other activity that is intended for adults only. Age-restricted licence holders may apply for an authorization to allow minors under certain circumstances.
What changes do license holders have to make right away?
Most of your operations will not change. Some businesses will become age-restricted that weren’t previously. Any terms and conditions and authorizations in effect before the change will continue to be in effect.
How do I know what type of licence my establishment will transition to?
Licensees will be informed of their new licence category by LGCA. You can also review the transition table above.
What’s new about the course?
The new Smart Choices programs have updated training material, are more interactive and accessible, and have a lower cost.
I work in the hospitality industry and my Smart Choices certification recently expired or is expiring soon. When do I need to take the course?
You must maintain a valid Smart Choices certificate to handle liquor in a licensed retail or service establishment. If you previously took your Smart Choices certification through MTEC, the expiry date on your card continues to apply. If your Smart Choices certification is expiring soon, you must complete the course again before the expiry date.
I am having trouble with the Smart Choices website. The Smart Choices course modules are not working. Who can help me?
You can contact the service provider for help at SmartChoices@SmarterU.com.
I have unused course codes from a bulk purchase with MTEC. How do I use these codes?
All course codes purchased through MTEC are now expired. If you are interested in purchasing codes in bulk, please contact Neovation.
I want to buy new course codes in bulk. How can I do that?
Bulk purchases are available from the new service provider through this webpage: Bulk Purchases – Smart Choices Certification (smartchoicesmb.ca) If you have questions about making your purchase, contact the service provider’s support team at SmartChoices@SmarterU.com.
The course code that MTEC gave me does not work. How do I access the course?
Accounts created by MTEC are no longer active as Smart Choices is now hosted by a different provider. Please note that all MTEC course codes are now expired, and you will have to repurchase the course through Neovation. The course can be accessed at SmartChoicesMB.ca.