The new Smart Choices programs have updated training material, are more interactive and accessible, and have a lower cost.
I work in the hospitality industry and my Smart Choices certification recently expired or is expiring soon. When do I need to take the course?
Upcoming deadlines to renew Smart Choices have been extended. Check your Smart Choices card to see when it expires. If your Smart Choices certification expires in 2022, it will be treated as valid until December 31, 2022. You will not receive a new card. You must complete Smart Choices before December 31, 2022 to recertify. If your Smart Choices certification …
I am having trouble with the Smart Choices website. The Smart Choices course modules are not working. Who can help me?
You can contact the service provider for help at SmartChoices@SmarterU.com.
I have unused course codes from a bulk purchase with MTEC. How do I use these codes?
If you have outstanding codes from a bulk purchase with MTEC, contact the LGCA. Submit this online form (click here), select Smart Choices in the inquiry dropdown menu and provide the details about your unused codes.
I want to buy new course codes in bulk. How can I do that?
Bulk purchases are available from the new service provider through this webpage: Bulk Purchases – Smart Choices Certification (smartchoicesmb.ca) If you have questions about making your purchase, contact the service provider’s support team at SmartChoices@SmarterU.com.
The course code that MTEC gave me does not work. How do I access the course?
Accounts created by MTEC are no longer active as Smart Choices is now hosted by a different provider. If you have an unused code or an incomplete course through MTEC, contact the LGCA to find out how to access the new course. Submit this online form (click here), select Smart Choices in the inquiry dropdown menu and provide us with …
I purchased a course code from MTEC but have not used it. What do I do now?
If you have an unused code or an incomplete course through MTEC, contact the LGCA to find out how to access the new course. Submit this online form (click here), select Smart Choices in the inquiry dropdown menu and provide us with your first and last name, email address, and if you were given a code by your employer, provide …
We sold our business. What do we do next?
Any sale of a business entity that has a delivery licence must be reported to the LGCA at least 10 business days prior to the closing date of the sale. The new owners must apply for a licence to operate the delivery service before taking ownership.
Our contact information has changed. What do we need to do?
You must notify the LGCA in writing of any changes to your business entity, principals or location. This includes changes in contact information, shareholders or the sale of the business.
What is Smart Choices? Do I need this training?
Smart Choices is Manitoba’s responsible service training program, which includes a responsible gambling module. All persons delivering liquor or cannabis must successfully complete Smart Choices and must ensure proof of completion of the course is carried on their person during the course of their duties. Upon request, proof of successful completion of the course must be presented to a liquor …