What happens during the background investigation process?

The LGCA conducts a due diligence investigation on all new applicants as well as renewal investigation on existing lottery ticket retailers. The investigation includes, but is not limited to, a credit history report, a criminal record check and a court registry search. Investigations will sometimes require interviews with the applicants and reference checks. The LGCA has the authority to conduct any investigation it deems necessary to determine suitability of an applicant.