If you have questions or concerns, please contact us.
Why is my establishment age-restricted when it wasn’t before?
The age-restricted category is assigned to those licence holders whose business is primarily liquor service and/or other activity that is intended for adults only. Age-restricted licence holders may apply for an authorization to allow minors under certain circumstances.
What changes do license holders have to make right away?
Most of your operations will not change. Some businesses will become age-restricted that weren’t previously. Any terms and conditions and authorizations in effect before the change will continue to be in effect.
How do I know what type of licence my establishment will transition to?
Licensees will be informed of their new licence category by LGCA. You can also review the transition table above.
What’s new about the course?
The new Smart Choices programs have updated training material, are more interactive and accessible, and have a lower cost.
My Smart Choices certification recently expired or is expiring soon. When do I need to take the course?
You must maintain a valid Smart Choices certificate to handle liquor in a licensed retail or service establishment. If you previously took your Smart Choices certification through MTEC, the expiry date on your card still applies. If your Smart Choices certification is expiring soon, you must complete the course again before the expiry date.
I am having trouble with the Smart Choices course. Who can help me?
You can contact the service provider for help at SmartChoices@SmarterU.com.
I have unused course codes from a bulk purchase with MTEC. How do I use these codes?
All course codes purchased through MTEC are now expired. If you are interested in purchasing courses in bulk, you can do so through the new service provider at SmartChoicesMB.ca.
I want to buy courses in bulk. How can I do that?
Bulk purchases are available for both the Responsible Service and Cannabis Retail courses through the service provider. If you have questions about purchasing bulk courses, contact the service provider’s support team at SmartChoices@SmarterU.com.
The course code MTEC gave me does not work. How do I access the course?
Accounts created by MTEC are no longer active as Smart Choices is now hosted by a different provider. Please note all MTEC course codes are now expired, and you will have to repurchase the course through the new provider. The course can be accessed at SmartChoicesMB.ca.