What happens during the background investigation process?

The LGCA conducts a due diligence investigation on all new applicants as well as an annual update investigation on existing suppliers and service providers. The investigation examines the honesty, integrity and financial history of the business entity and its principals. The investigation includes, but is not limited to, a credit history report, a criminal record check and a court registry …

Can a gaming service provider hold a poker tournament?

No, gaming service providers are not eligible to hold their own tournaments. In Manitoba, only eligible charitable and religious organizations can apply for a licence to conduct a Texas hold’em poker tournament. Licensed organizations can hire gaming service providers to help run a tournament, including providing equipment, dealers and assistance with event rules.

I am already licensed and have purchased another site with VLTs. Do I need to apply again?

Licensed business entities that have purchased a new location must submit a portion of the VLT siteholder application indicating the new location details. This licence will be added to your currently licensed business entity. If you are purchasing a new location as a different business entity, the new entity will have to apply to the LGCA.

We sold our business. What do we do next?

Any sale of a VLT siteholder location or business entity that has a VLT siteholder licence must be reported to the LGCA at least 10 business days prior to the closing date of the sale. The new owners must apply for a licence to operate the VLT site before taking ownership of the location. Operating a VLT site without a …

What is Smart Choices? Do I need this training?

Smart Choices is Manitoba’s responsible service training program, which includes a responsible gambling module. In establishments with a liquor licence, managers, security and staff who do not already have Serving It Safe or It’s Good Business training must successfully complete Smart Choices before starting to work in a licensed service establishment. Some First Nations VLT sites do not have liquor …

When will I get my VLTs?

Manitoba Liquor & Lotteries manages the installation of VLTs. Once you are granted VLTs by Manitoba Liquor & Lotteries and licensed by the LGCA, you must contact Manitoba Liquor & Lotteries to schedule the installation.