Applicants are only denied a licence when there are serious concerns regarding their honesty or integrity. The LGCA will notify you in writing if your application is denied. You will be given an opportunity to speak to the LGCA about the details of the denial. Applicants who are denied and disagree with this outcome may appeal the decision to the …
What happens during the background investigation process?
The LGCA conducts a due diligence investigation on all new applicants as well as renewal investigation on existing licensees. The investigation includes, but is not limited to, a credit history report, a criminal record check and a court registry search. Investigations will sometimes require interviews with the applicants and reference checks. The LGCA has the authority to conduct any investigation …
I am already licensed and have purchased a new location that has a lottery ticket terminal. Do I need to apply again?
Licensed business entities that have purchased a new location must submit a portion of the lottery ticket retailer application indicating the new location details. This licence will be added to your currently licensed business entity. If you are purchasing a new location as a different business entity, the new entity will have to apply to the LGCA.
We sold our business. What do we do next?
Any sale of a lottery ticket retailer location or business entity that has a lottery ticket retailer licence must be reported to the LGCA at least 10 business days prior to the closing date of the sale. The new owners must apply for a licence to operate the lottery ticket terminal before taking ownership of the location. Operating a lottery …
Our contact information has changed. What do we need to do?
You must notify the LGCA in writing of any changes to your business entity, principals or location. This includes changes in contact information, shareholders or the sale of the business.
How does the LGCA inspect lottery ticket retailers?
The LGCA inspects lottery ticket retailers to make sure they are complying with all terms and conditions. Your inspector may ask in advance that certain documents and information be ready for inspection, such as bank statements, cancelled cheques or deposit books. The LGCA also conducts undercover inspections as required to confirm that retailers are verifying that players have signed …
What happens during the background investigation process?
The LGCA conducts a due diligence investigation on all new applicants as well as renewal investigation on existing lottery ticket retailers. The investigation includes, but is not limited to, a credit history report, a criminal record check and a court registry search. Investigations will sometimes require interviews with the applicants and reference checks. The LGCA has the authority to conduct …
When will I get my lottery ticket terminal?
Manitoba Liquor & Lotteries manages the installation of lottery ticket terminals. Once you are licensed by the LGCA, you must contact Manitoba Liquor & Lotteries to schedule the installation.